Returns & Exchanges

At Carolinabalfour, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund is handled with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will notify you once our warehouse has processed your return.